Water Back Claim Instructions

Each claim needs to filed directly with the insurance company.

Water back up from a sewer or sump pump can be one of the most sudden and devastating claims policy holders experience. Most policies include an endorsement that specifically covers this type of loss. Please contact our agency to be sure this is a covered loss. If you experienced this type of loss please take all necessary measures to protect any property that can be saved.
Typically these claims happen in heavy rain storms or when power failure occurs. Always check your sump pumps to make sure they are actively working and keeping up with the flow of water and are operational during dry or drought periods.  
We recommend reaching out to any water restoration company like Servpro that offers 24 hour emergency services.