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Dan Drexel Wellsville, NY - Mar 18, 2019

Hi Jamie, I have been riding, building and now restoring motorcycles since 1967. My latest project was a custom Harley Davidson Servi-Car, trike, like the police used to use back in the day, 1940's-1960's. It is a ground up custom with a Harley Sportster motor in it. There are many hours and a bundle of money invested in this one of a kind build. When it was completed, the insurance company and agent I usually use, would not insure it. Because it was a "custom". I made a few more calls with no luck. Then a friend said, " Try Travato!" I did, and all was completed in one phone call and one visit to your agency. Great Staff!! Thanks, Dan Drexel.

Sean Adam Rochester, NY - Feb 23, 2019

I was struggling with insurance cards at the dealership late on a Saturday I reached out to Jamie Trovato and he went above and beyond to make sure that I had insurance cards so that I could drive my new truck from the dealership I couldn’t thank him enough thank you Jamie for everything you did I really appreciate it everyone should reach out to Jamie at Trovato Associates they are absolutely awesome they also saved me a lot of money.

Cassie Purdy Syracuse, NY - Jan 8, 2019

Was a small mix up in the past and it was corrected after some time once brought to their attention. They care about old customers and new ones. Good business practices if they make it right! Thank you again for that, considering in the future.

Matt Barnhart Rochester, NY - Dec 20, 2018

My family has worked under Trovato for a while and getting my first car insurance was a breeze thanks to them.

Beth Deacon Rochester, NY - Dec 20, 2018

I would highly recommend this agency and working with Ryan! He saved us 100s of dollars on our car insurance!

Gina Grasta Rochester, NY - Dec 20, 2018

Jamie has been SO easy to work with, helpful, kind, knowledgeable and efficient. I recommend Jamie to all my friends and family. He is on the ball and always has your back!

Rebecca Russell Rochester, NY - Dec 20, 2018

Let me start by saying that I hate dealing with auto and homeowners insurance, I work in the insurance industry and I still dread it. I worked with Jennifer from Trovato Associates and she somehow managed to make the process super easy and enjoyable. She also gave us exactly what we were looking for without pushing us to get extras. She got back to my emails right away and never acted like she didn’t have time to answer my questions. If you’re looking for a smooth process that doesn’t make you feel like you just sold you soul, give them a call. The prices are reasonable but more than that the people are great to work with. Highly recommend!

Holly Kelly Rochester, NY - Dec 20, 2018

My company’s policies are all with Jamie, and for this exact reason- I emailed him today, on a Saturday, from a dealership where I was buying a van, to ask how I could get a policy issued today. He called me within five minutes and had it all finalized shortly after. Every time I reach out to Jamie, which often is outside of normal business hours, he immediately responds and addresses everything right away. I am pretty sure someone out there may charge me less, but I would never get the same level of service, and I’m willing to pay a LITTLE more to get GREAT service, and that is what I get with Jamie and Trovato. Even the people at the dealership were shocked at how quickly he called me on a Saturday!  I HIGHLY recommend giving them a shot.

John Milano Rochester, NY - Dec 20, 2018

Jamie really made us feel welcome almost like we were family. now I know I never need to leave to shop around again.

Cheryl Bliss Rochester, NY - Dec 20, 2018

Made a difference for us. We were always under the assumption that loyalty to one insurance company for 30 plus years would guarantee the best rates. Boy were we wrong! Trovato associates saved us a lot. See ya, Liberty Mutual!

Rafael Huertas Rochester, NY - Dec 20, 2018

Thank you for all your help. I really appreciate what great service your company has provided me each and every time.

Chris Hepner Rochester, NY - Dec 20, 2018

You and your staff at Trovato Associates Are to be commended on a job well done. In all my years paying Insurance to other companies out there, before coming THANKFULLY to Trovato Associates, I have never received the Service, Help, Time & Attention that I get from you and your staff. With this past week and a half I was completely stressed out about purchasing three vehicles. One of the vehicles wasn’t even intended to be insured by Trovato Associates and yet the Customer Service I received was impeccable!

 All I can say is WOW !!!!!!!!! I will continue to refer people to your Insurance Agency because I feel as though anyone who is not insuring their vehicles with you are really unfortunate. You have saved my extended family, friends and myself thousands of dollars on a variety of coverage’s including home, auto, and other insurance needs. Thanks  for taking my calls at any time of day and night. I was blown away that in my panic attack at 7:30 PM on a Friday night that you answered my call. You are not only an agent but a friend.
Sarah and Donna, were unbelievably awesome to me and a asset to your agency. They were timely and very responsive to numerous emails & phone calls I made in such a short period of time. They got me the information I needed so quick that it made my life easy. They took all the stress of what I was going through away. Again WOW, that’s customer service at its all time best. There are no words of gratitude that can clearly define what this all meant to me in my time of need. All I can say is THANK YOU!

Bob Easterly Rochester, NY - Dec 20, 2018

Kyle, thanks for all your help with our recent insurance purchase for the Cars, Motorhome & House. It was a pleasure working with you.

Kevin Vanvalkenburgh Rochester, NY - Dec 20, 2018

Jamie and his team are amazing to work with. From our personal insurance needs to specialty business needs they are always there to make sure we get the best deals and service around.

AJ Lee Rochester, NY - Dec 20, 2018

“I have had a great experience so far with Trovato Associates, Kyle has made the transition process simple and the cost savings are a huge plus also! Give these professionals a shot to earn your business you will not regret it.”

Adrianna Dawes Rochester, NY - Dec 20, 2018

“Such great customer service! Jamie got right on my quote and getting me the best rate possible!”

Carol Jean Miceli Rochester, NY - Dec 20, 2018

I have been working with Ryan Carpenter for my Insurance needs.  He has been extremely helpful and is Very knowledgeable.  I am so pleased I switched my insurance and am working with Trovato Associates now.  Everyone should be–their customer service is Excellent and their rates are amazingly better than the rest!  Thank you, Ryan!

Amanda Costa Rochester, NY - Dec 20, 2018

My husband and I loved our experience with Jamie Trovato and Jennifer Cook. They made our process of bundling our home and auto insurance painless for our first ever home. Everyone is very friendly and willing to help you in any way they can that makes it easier for you as the customer, and their rates are I feel are very reasonable. We saved half of the money we were paying in auto insurance before we switched!????


Trovato Associates is based in Rochester and serves the entire Western NY region, as well as the entire state of New York. Give us a call  or Text at 585-563-6553 to learn more or get started! Watch how fast we respond to your needs.

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